I.Key points of comparison between Version 2 (V2) vs. Version 3 (V3):

1. Online e-form filings process – V2 portal requires the e-forms to be downloaded, filled, and then upload the same on portal, whereas in V3, the e-forms must be filled online over the portal and submitted online. This enables the user to save a half-filled e-form and file it later at his convenience.
2. My Application feature – In V2 there was “My Workspace” feature which displays a list of notices and circulars issued by MCA. However, in V3 there is a personalised “My Application” feature which enables them to view all the e-forms filed by them till date along with their status viz, Approved, in progress, pending for DSC upload, Pay fees, resubmissions and download option which is available for limited time period.
3. Login access through email ID – In V2 the user must create a specific user ID which cannot be an email ID and whereas in V3 by default the user ID will be CIN/LLPIN for corporates and email ID for professionals.
4. OTP authentication – Every time the business user logs in to the MCA website from a different system and browser, an OTP will be sent to their mobile and email address given at the time of creating login credentials to ensure the authenticity of the user.
5. Change in User Type – The user can be registered either as “Registered User” or “Business User”. Registered User has limited access to V3 portal whereas the Business Users can use all services under V3. The categories which are suitable for the company to register as a Business User are:
   1. Company/LLP
   2. Director/Designated Partner
   3. Manager/Secretary/Authorized Representative
   4. Officer in Default
   5. Professional

However, “Professional User” which is a part of Business User in V3 was earlier termed as “Practicing Professional” in V2 portal.

II.Technical Glitches on V3 Portal:

The migration has been quiet challenging with every stakeholder facing various technical glitches on V3 portal. Here are the few instances of such technical errors.

            a) While creating login credentials:

1. 1. 1. While creating login credentials, the system displays an error stating that the given email ID is already linked to another user Id.

            b) While logging in:

1. 1. 1. When trying to login over V3 portal, it displays invalid password or invalid user ID. To resolve this issue if we click on forget password, no OTP is generated to the respective mobile number/ email ID.
      2. Even after entering the correct credentials there is a display stating that user ID and password doesn’t match.

            c) Updating the profile of users:

1. 1. 1. In case of any change in mobile number/email ID, and while trying to update the same on user profile page, the system shows the same page and does not respond.

            d) While downloading the e-form:

1. 1. 1. Unable to download the e-forms after entering all the details.
      2. Upon downloading the respective e-form, the DSC Box does not appear in the e-form for affixing the digital signature.

            e) Other technical errors:

1. 1. 1. Certification from professionals in e-forms was not required for small companies in V2. However, now in V3 certification from the professionals is shown as mandatory field.
      2. E-forms are not appearing in the Application history after submitting them successfully on the portal.
      3. After filing the e-forms, respective challans are not getting generated.
      4. Though the MCA has given relaxation with respect to paying additional fees till 21^st February 2023, the system is displaying the filing fee including the additional fee charges.